Among the main reasons for this growth are Nicaragua’s proximity to North and South America markets, its competitive cost structure and the quality of its human talent.

Outsourcing Industry Numbers

10,000 jobs

+45 companies 

+US$92 million invested to date

US$134 million exported in 2017

Successful Outsourcing companies in Nicaragua

Why Nicaragua?

Investment Opportunities

Knowledge Process Outsourcing (KPO)

Nicaragua's KPO industry has been growing and diversifying rapidly in recent years, offering high value-added services such as patent research and development, digital marketing, recruiting processes, payroll management, financial services, among others.

Shared Services Centers (SSC)

Companies are currently faced with the challenge of reducing costs, increase their efficiency and the quality of their services. Which is why more of them are choosing for Shared Service Centers (SSC), an operational model that consolidates and standardizes a wide array of systems, procedures, and functions to provide services to multiple divisions within the same company.

Nicaragua represents a great opportunity as a destination for shared services for companies with a strong presence in the region. 

Business Process Outsourcing (BPO)

The BPO industry has put Nicaragua on the map as one of the most attractive platforms for nearshoring. This industry is an important source of employment for Nicaraguan human talent.

There are currently over 22 companies exporting BPO services in both English and Spanish. Most of the services provided by companies with a presence in Nicaragua are customer service, sales, back office, technical support, and chat services.


Contact Us

Nicaragua’s Official Investment Promotion Agency stands ready to support you and your business. Schedule an appointment with one of our Outsourcing investment advisors:

info@pronicaragua.gob.ni

+505 2252-7690