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OUTSOURCING SERVICES IN NICARAGUA
Nicaragua has become a very attractive destination for investments in the outsourcing industry, offering more and more specialized and higher value-added services. The country's outsourcing industry currently has over 45 companies operating and providing BPO, ITO and KPO services. This industry employs over 7,800 people, with an annual average growth of 22 percent. To date, over US$80 million have been invested and over US$100 million were exported by the end of 2015.
INVESTORS OUTSOURCING FROM NICARAGUA
To learn more about the reasons that make Nicaragua the ideal destination for investment projects in the outsourcing industry, visit our section Competitive Advantages.
OUTSOURCING INVESTMENT OPPORTUNITIES IN NICARAGUA
KNOWLEDGE PROCESS OUTSOURCING (KPO)
In recent years, Nicaragua's KPO industry has grown and rapidly diversified, offering high value-added services such as patent research and development, digital marketing, recruiting processes, payroll management, financial services, among others.
SHARED SERVICES CENTERS
Nicaragua offers great opportunities for business groups present in the region as a destination for Shared Services Centers. Under this model, a company can consolidate multiple functions such as human resources, finance and procurement, among others.
BUSINESS PROCESS OUTSOURCING (BPO)
Currently, there are over 22 companies exporting services in English and Spanish. The most common services offered by companies established in Nicaragua are customer service, sales, back office, technical support and chat services.
CONTACT OUR SPECIALIZED ADVISORS TODAY
Our specialized investments advisors in Nicaragua´s outsourcing industry can assist you during your project's entire process with complimentary services that include:
- Tailor-made information packages and research to answer general and specific questions in order to determine the project's feasibility.
- Customized presentations about outsourcing services investment opportunities in Nicaragua, via telephone, skype or during your site visit.
- Assistance coordinating your site visits and facilitation in customized work agendas that include meetings with institutions and companies relevant to your project.